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Warranty

1 year warranty:

Covers all the parts of the Wine Frame (including frame, Lexan and wall mounting unit) and shall be free from defects from when it was manufactured.
 
Does Not include a Wine Cork Frame that is installed incorrectly.  Installations are limited by the Customer's own mechanical ability and training. If you are unsure about installation please contact a licensed handyman.
 
Also does not include a Wine Frame that has dropped from the wall, damaged in installation and other human errors
 
If it is discovered that the unit is damaged upon opening package, which includes scratched or chipped Lexan (clear front), scratches, dents, chips or gouges in the frame or a defective wall mounting unit, then Distinctive Wine Frames LLC will replace the defective merchandise with a new Wine Frame. Model and size to be the same as ordered.
 
Customer must show a valid, dated proof of purchase receipt when returning the damaged merchandise.
 
Please call our main office for instructions on returned merchandise